.visually-hidden {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

.live-chat {
    position: fixed;
    right: 0.85rem;
    bottom: 0.85rem;
    z-index: 1180;
    font-size: 0.86rem;
}

.live-chat__launcher {
    position: relative;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 3.1rem;
    height: 3.1rem;
    border: 0;
    border-radius: 999px;
    background: var(--primary);
    color: #fff;
    box-shadow: 0 8px 22px rgba(0, 114, 83, 0.28);
    cursor: pointer;
    transition: transform 0.2s ease, background 0.2s ease;
}

.live-chat__launcher:hover {
    transform: translateY(-2px);
    background: var(--primary-dark);
}

.live-chat__launcher svg {
    width: 1.35rem;
    height: 1.35rem;
}

.live-chat__launcher-icon--close,
.live-chat.is-open .live-chat__launcher-icon--chat {
    display: none;
}

.live-chat.is-open .live-chat__launcher-icon--close {
    display: block;
}

.live-chat__badge {
    position: absolute;
    top: -0.1rem;
    right: -0.1rem;
    min-width: 1rem;
    height: 1rem;
    padding: 0 0.2rem;
    border-radius: 999px;
    background: #e53935;
    color: #fff;
    font-size: 0.62rem;
    font-weight: 700;
    line-height: 1rem;
    text-align: center;
}

.live-chat__nudge {
    display: none;
    position: absolute;
    right: 0;
    bottom: calc(100% + 0.55rem);
    width: min(15.5rem, calc(100vw - 2rem));
    padding: 0.65rem 0.75rem 0.7rem;
    border-radius: 12px;
    background: #fff;
    border: 1px solid var(--border);
    box-shadow: 0 10px 28px rgba(15, 23, 42, 0.12);
    animation: live-chat-nudge-in 0.35s ease;
}

.live-chat.is-open .live-chat__nudge {
    display: none !important;
}

.live-chat__nudge.is-visible {
    display: block;
}

.live-chat__nudge::after {
    content: "";
    position: absolute;
    right: 1.1rem;
    bottom: -0.4rem;
    width: 0.7rem;
    height: 0.7rem;
    background: #fff;
    border-right: 1px solid var(--border);
    border-bottom: 1px solid var(--border);
    transform: rotate(45deg);
}

@keyframes live-chat-nudge-in {
    from { opacity: 0; transform: translateY(6px); }
    to { opacity: 1; transform: translateY(0); }
}

.live-chat__nudge-close {
    position: absolute;
    top: 0.25rem;
    right: 0.35rem;
    border: 0;
    background: none;
    color: var(--text-muted);
    font-size: 1rem;
    line-height: 1;
    cursor: pointer;
}

.live-chat__nudge-text {
    margin: 0 1rem 0.5rem 0;
    font-size: 0.78rem;
    line-height: 1.4;
    color: var(--text);
}

.live-chat__nudge-action {
    border: 0;
    border-radius: 999px;
    padding: 0.38rem 0.75rem;
    background: var(--primary);
    color: #fff;
    font-size: 0.74rem;
    font-weight: 600;
    cursor: pointer;
}

.live-chat__nudge-action:hover {
    background: var(--primary-dark);
}

.live-chat__panel {
    display: none;
    position: absolute;
    right: 0;
    bottom: calc(100% + 0.55rem);
    width: min(17.5rem, calc(100vw - 1.75rem));
    flex-direction: column;
    border-radius: 14px;
    background: #fff;
    box-shadow: 0 14px 36px rgba(15, 23, 42, 0.16);
    overflow: hidden;
}

.live-chat.is-open .live-chat__panel {
    display: flex;
}

.live-chat.is-open .live-chat__panel--room {
    max-height: min(26rem, calc(100vh - 5rem));
}

.live-chat__header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.5rem;
    padding: 0.65rem 0.75rem;
    background: linear-gradient(135deg, var(--primary), var(--primary-dark));
    color: #fff;
    flex-shrink: 0;
}

.live-chat__title {
    display: block;
    font-size: 0.88rem;
}

.live-chat__subtitle {
    margin: 0.1rem 0 0;
    font-size: 0.7rem;
    opacity: 0.9;
}

.live-chat__close {
    border: 0;
    background: rgba(255, 255, 255, 0.15);
    color: inherit;
    width: 1.65rem;
    height: 1.65rem;
    border-radius: 999px;
    cursor: pointer;
    font-size: 1rem;
    line-height: 1;
    flex-shrink: 0;
}

.live-chat__menu,
.live-chat__gate,
.live-chat__room {
    display: none !important;
}

.live-chat__menu.is-active,
.live-chat__gate.is-active {
    display: block !important;
    padding: 0.65rem;
}

.live-chat__room.is-active {
    display: flex !important;
    flex-direction: column;
    flex: 1 1 auto;
    min-height: 0;
    padding: 0;
}

.live-chat__identity {
    padding: 0.45rem 0.65rem;
    border-bottom: 1px solid var(--border);
    background: #fff;
    flex-shrink: 0;
}

.live-chat__identity-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.5rem;
}

.live-chat__identity-label {
    flex: 1 1 auto;
    min-width: 0;
    font-size: 0.74rem;
    color: var(--text);
    word-break: break-all;
}

.live-chat__identity-edit,
.live-chat__identity-save,
.live-chat__identity-cancel {
    border: 0;
    background: none;
    color: var(--primary);
    font-size: 0.72rem;
    font-weight: 600;
    cursor: pointer;
    padding: 0;
}

.live-chat__identity-cancel {
    color: var(--text-muted);
}

.live-chat__identity-form input,
.live-chat__gate-form input {
    width: 100%;
    margin-bottom: 0.55rem;
    padding: 0.5rem 0.65rem;
    border: 1px solid var(--border);
    border-radius: 8px;
    font: inherit;
    font-size: 0.82rem;
    box-sizing: border-box;
}

.live-chat__captcha label {
    display: block;
    margin-bottom: 0.35rem;
    font-size: 0.74rem;
    color: var(--text-muted);
    line-height: 1.35;
}

.live-chat__captcha input {
    max-width: 120px;
}

.live-chat__identity-actions {
    display: flex;
    gap: 0.65rem;
}

.live-chat__option {
    display: flex;
    align-items: center;
    gap: 0.55rem;
    width: 100%;
    margin-bottom: 0.45rem;
    padding: 0.55rem 0.65rem;
    border: 1px solid var(--border);
    border-radius: 10px;
    background: var(--bg-alt);
    text-align: left;
    cursor: pointer;
    transition: border-color 0.2s ease, background 0.2s ease;
}

.live-chat__option:last-child {
    margin-bottom: 0;
}

.live-chat__option:hover {
    border-color: rgba(0, 114, 83, 0.35);
    background: rgba(0, 114, 83, 0.06);
}

.live-chat__option-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 2rem;
    height: 2rem;
    border-radius: 999px;
    background: #fff;
    color: var(--primary);
    flex-shrink: 0;
}

.live-chat__option--whatsapp .live-chat__option-icon {
    color: #25d366;
}

.live-chat__option-text strong {
    display: block;
    font-size: 0.82rem;
    color: var(--text);
}

.live-chat__option-text small {
    display: block;
    margin-top: 0.05rem;
    font-size: 0.7rem;
    color: var(--text-muted);
}

.live-chat__gate-lead {
    margin: 0 0 0.55rem;
    color: var(--text-muted);
    font-size: 0.78rem;
    line-height: 1.4;
}

.live-chat__label {
    display: block;
    margin-bottom: 0.35rem;
    font-size: 0.82rem;
    font-weight: 600;
}

.live-chat__gate-submit {
    width: 100%;
    padding: 0.5rem 0.85rem;
    font-size: 0.8rem;
}

.live-chat__back {
    margin-top: 0.65rem;
    border: 0;
    background: none;
    color: var(--primary);
    font-size: 0.82rem;
    cursor: pointer;
}

.live-chat__messages {
    flex: 1 1 auto;
    min-height: 8rem;
    overflow-y: auto;
    padding: 0.65rem;
    background: var(--bg-alt);
}

.live-chat__message {
    display: flex;
    margin-bottom: 0.65rem;
}

.live-chat__message--visitor {
    justify-content: flex-end;
}

.live-chat__message--admin,
.live-chat__message--system {
    justify-content: flex-start;
}

.live-chat__bubble {
    max-width: 88%;
    padding: 0.45rem 0.6rem;
    border-radius: 12px;
    font-size: 0.8rem;
    line-height: 1.4;
    word-break: break-word;
}

.live-chat__message--visitor .live-chat__bubble {
    background: var(--primary);
    color: #fff;
    border-bottom-right-radius: 4px;
}

.live-chat__message--admin .live-chat__bubble,
.live-chat__message--system .live-chat__bubble {
    background: #fff;
    color: var(--text);
    border: 1px solid var(--border);
    border-bottom-left-radius: 4px;
}

.live-chat__bubble time {
    display: block;
    margin-top: 0.25rem;
    font-size: 0.68rem;
    opacity: 0.75;
}

.live-chat__composer {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: 0.4rem;
    padding: 0.55rem 0.65rem;
    border-top: 1px solid var(--border);
    flex-shrink: 0;
    background: #fff;
}

.live-chat__composer textarea {
    width: 100%;
    min-height: 2.2rem;
    max-height: 4.5rem;
    padding: 0.45rem 0.55rem;
    border: 1px solid var(--border);
    border-radius: 8px;
    resize: vertical;
    font: inherit;
    font-size: 0.8rem;
    box-sizing: border-box;
}

.live-chat__send {
    align-self: end;
    padding: 0.45rem 0.7rem;
    font-size: 0.76rem;
    white-space: nowrap;
}

@media (max-width: 480px) {
    .live-chat {
        right: 0.65rem;
        bottom: 0.65rem;
    }

    .live-chat__panel {
        width: min(16.5rem, calc(100vw - 1.3rem));
    }

    .live-chat__nudge {
        width: min(14.5rem, calc(100vw - 1.5rem));
    }
}